Privacy policy

Overview

Sparcford, based in Kingston Upon Thames, London, operates this website at https://sparcford.com. This privacy policy describes how we collect, use, and protect your personal information. By accessing this service, you consent to the data practices described in this policy.

1. Information we collect

We collect the following personal information when you use our contact form or request a quote:

• Name
• Email address
• Mobile number (if provided)

2. How we use your information

We use the information we collect for the following purposes:

• Administration and management of enquiries
• Managing customer orders and project communications

If we want to use your information for any other purpose, we will ask you for consent and will use the information only after receiving your consent. You may withdraw consent at any time.

3. Data retention

Personal information is retained for 90 days to 2 years, or as needed to fulfil the purposes described above. We may retain data longer for compliance, record-keeping, and fraud prevention. Anonymous aggregate data has no retention limit.

4. Your rights

You have the right to:

• Access, correct, or erase your personal data
• Restrict or object to processing of your data
• Request data portability
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise any of these rights, contact us at contact@sparcford.com.

5. Cookies

For detailed information about how we use cookies, please refer to our cookie policy.

6. Security

We implement reasonable security measures to protect against loss, misuse, or unauthorised alteration of your personal information. While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

7. Contact

For any questions or concerns about this privacy policy or our data processing practices, contact us at contact@sparcford.com.